incka
08-03-2004, 09:21 AM
I've used them sinse december 2003 I think, starting out on a shared hosting package which was very good value and then moving onto a dedicated server, which is expensive compared with others, but as they fully manage the server and fix and problems instantly while other companies do not offer this the $195 a month seems a good rate.
The support is either excellent or rubish. Most of the time it has been excellent but there has been one occasion when I was dealing with people who did not know what they were talking about when they were setting up the server, causing it to be down for half a month, at least my sites were still on shared hosting at the time so no revenue was lost.
I feel no need to move from them, and if I need a second dedicated server I would probably buy it from them again.
The support is either excellent or rubish. Most of the time it has been excellent but there has been one occasion when I was dealing with people who did not know what they were talking about when they were setting up the server, causing it to be down for half a month, at least my sites were still on shared hosting at the time so no revenue was lost.
I feel no need to move from them, and if I need a second dedicated server I would probably buy it from them again.