Do I need a nameserver to send/recieve email?

[incka]

I keep getting the error 'unrouteable' when trying to send or recieve email. Is this because I have not set up a nameserver?

[Chris]

Probably more likely to do with your mx records.

I thought your server was supposed to be managed?

[incka]

It is, although the main technical guys are from the UK, so they have finnished work.

[michael_gersitz]

Man, you are having a lot of trouble with this server... and for all the money you are paying for it, I would have gotton it from somewhere which had 24/7 support....

[incka]

It does actually... Just not by the chat thing, the support email still works...

It's being sorted slowly... MySQL was fixed today...

[Chris]

Originally posted by michael_gersitz
Man, you are having a lot of trouble with this server... and for all the money you are paying for it, I would have gotton it from somewhere which had 24/7 support....

My thought exactly. I've never had so much trouble with any of my cheap rackshack servers. They have more than 2 technical help people and they have people available 24/7.

[incka]

Um, you are far more technical yourself than me though Chris... I wouldn't know where to start...

[Chris]

Does your server come with control panel software? Thats all you really need (to get things up and running).

[MattM]

I think he said cPanel in an earlier post.

[incka]

CPANEL & WHM are installed and I have access to them.

The other people are technical, but Alec & Serge are extremly technical and get problems sorted out alot quicker...

I think some of the problem is they transfered my account from another server which had a different OS and different version of CPANEL.